Drupal Maintenance: Preventive, Corrective and Evolutive
Why is Drupal Maintenance Important?
A Drupal website is a powerful investment, but even the best site becomes vulnerable without proper maintenance. Regular updates and expert care are crucial to maintaining your website's security, high performance, and alignment with your organization’s goals.
- Security: Protect your sensitive data and customer trust by ensuring timely application of Drupal security patches, preventing costly breaches and reputational damage.
- Performance: Ensure lightning-fast loading times and a seamless user experience, crucial for SEO rankings, user engagement, and conversion rates.
- Compatibility: Prevent website errors and broken functionality by keeping your Drupal core and modules up to date with the latest technologies and security standards.
- Functionality: Continuously evolve your website with new features and functionalities, keeping it competitive and aligned with your business growth.
Outsourcing your Drupal maintenance lets your team focus on growth while Drupal specialists handle every detail of updates, security, and evolution.
Drupal Maintenance Services
We cover every aspect of Drupal maintenance so you can focus on your business:
Preventive Maintenance
Stay ahead of problems and protect your site.
We apply proactive security patches, routine code updates, and system compatibility checks to catch issues before they impact your site. You get fewer interruptions, less risk, and peace of mind knowing your platform is always protected.
Corrective Maintenance
If something breaks, we fix it fast.
Bugs, errors, and site outages can cost time and revenue. Our team acts quickly to resolve incidents, backed by clear SLAs and hands-on support. You get fast answers, clear communication, and minimal downtime—without chasing anyone for help.
Evolutive Maintenance
Your business grows, your site should too.
Whether you're adding features, improving performance, or planning a redesign, we evolve your Drupal site to match your goals. With strategic guidance and technical upgrades, we help you stay competitive and future-ready without rebuilding from scratch.
Drupal Core Release Cycle
Drupal 11 ships a new minor release every 6 months, and each minor receives 12 months of security coverage. We recommend planning your upgrade to land at least 3 months before the EOL date of your current minor, so the site never runs uncovered in production.
| Drupal version | Status | Support ends |
|---|---|---|
| Drupal 11.2 | Current recommended | June 2026 |
| Drupal 11.1 | Supported | December 2025 |
| Drupal 10.5 | Supported | June 2026 |
| Drupal 10.4 | Supported | December 2025 |
| Drupal 11.0 | Ended | June 2025 |
| Drupal 10.3 | Ended | June 2025 |
| Drupal 10 (overall) | Ends | December 9, 2026 |
| Drupal 9 | Ended | November 1, 2023 |
| Drupal 8 | Ended | November 2, 2021 |
| Drupal 7 | Ended (see Drupal 7 support page) | January 5, 2025 |
Drupal core release schedule
Drupal Preventive Maintenance
Stay ahead of problems.
We proactively update Drupal core, contributed modules, and custom code to safeguard against vulnerabilities and ensure smooth, uninterrupted operation.
- Regular security audits and vulnerability scanning. Security updates are applied fast, based on official release cycles
- Regular updates for bug fixes and new features
- Custom code adaptations to keep your unique business logic compatible
- Automated & manual testing (security, performance, accessibility)
- Scheduled maintenance windows for zero business disruption
- Performance monitoring and optimization
- Database maintenance and optimization
- Content backups and disaster recovery planning
Drupal Corrective Maintenance
Swift, reliable fixes when you need them.
Our experts monitor your site in real-time and respond rapidly to incidents, errors, and bugs, minimizing downtime and protecting your business.
- 8x5 (default) or extended SLA (optional).
- Defined response/resolution times by severity
- Proactive monitoring with Icinga, Jenkins, Nessus/OpenVAS, Wazuh & more
- Transparent reporting: all actions, incidents, logs, and next steps
- If SLA isn’t met, penalties and discounts are automatically applied — we commit to your peace of mind
Drupal Evolutive Maintenance
Continuous improvement, with you in control.
From minor enhancements to major upgrades, we keep your site evolving as your needs change.
Every project wants to get better performance every day, more visits, more subscriptions, more sales, and more relevance. Metadrop has the right team to undertake a continuous and incremental optimization process beyond the initial development of the project through a long-term plan.
- Implementation of new features and functionalities,
- Website redesigns and updates; UX/UI improvements
- Performance enhancements and scalability improvements
- Integration with other business systems.
- Feature upgrades, third-party integrations, performance tuning
- Accessibility and SEO audits
- Major version migrations (e.g. Drupal 7/8/9/10 → 11)
- Expert advisory and technical project management
Drupal Maintenance services
Do you want to know more about our maintenance and evolutionary support plans in Drupal?
Maintenance Packages & Pricing
We offer flexible plans for single and multi-site architectures, with clear, fixed pricing and scalable options.
All packages include monthly reporting, regular updates, proactive monitoring, and expert support.
Basic (Security only) | Advanced | Premium | |
|---|---|---|---|
| Security updates Core + Contrib Modules/Themes | |||
| Critical: site is affected, high security | Max 3 working days | Max 2 working days | Max 1 working days |
| Regular: site is not affected, low-middle severity | once1 | twice1 | weekly1 |
| Contrib upadates Contrib components Modules/Themes | |||
| Patch version: e.g. Metatag 2.1.4 → 2.1.5 | Once1 | Weekly1 | |
| Minor version: e.g. Metatag 2.2.4 → 2.3.1 | Once1 | Weekly1 | |
| Major version: e.g. Metatag 2.2.4 → 3.0.1 | Once1 | Weekly1 | |
| Core updates Drupal Core | |||
| Patch version: e.g. Drupal core 9.1.4 → 9.1.5 | Once1 | Weekly1 | |
| Minor version: e.g. Drupal core 9.2.x → 9.3.x | Once1 | Weekly1 | |
| Major version: e.g. Drupal core 10.x.x → 11.x.x | |||
| Code compatibility adaptations & Bug fixing Custom/Contrib/Core code | |||
| Development maintenance actions due to custom/contrib/core code compatibility | 1 site: max 5 hours1 Multisites: 2-10 sites: max 8 hours1 11-20 sites: max 10 hours1 21-30 sites: max 15 hours1 | 1 site: max 8 hours1 Multisites: 2-10 sites: max 10 hours1 11-20 sites: max 15 hours1 21-30 sites: max 20 hours1 | |
| Bug fixing | |||
| Code fully developed by Metadrop, will be covered under the fixed-price maintenance services only. Issues related to contributed code (Drupal core, modules, themes, libraries) or custom code not developed by Metadrop will not limited or managed as evolutionary maintenance (evolutive packages). | 1 site: max 5 hours1 Multisites: 2-10 sites: max 8 hours1 11-20 sites: max 10 hours1 21-30 sites: max 15 hours1 | 1 site: max 8 hours1 Multisites: 2-10 sites: max 10 hours1 11-20 sites: max 15 hours1 21-30 sites: max 20 hours1 | |
| Extra support | |||
| Testing, Releases, General support, Meetings, Reporting | 1 site: max 5 hours1 Multisites: 2-10 sites: max 8 hours1 11-20 sites: max 10 hours1 21-30 sites: max 15 hours1 | 1 site: max 8 hours1 Multisites: 2-10 sites: max 10 hours1 11-20 sites: max 15 hours1 21-30 sites: max 20 hours1 |
Monthly Reporting & Automatic Site Audits
Stay informed and in control with Metadrop’s comprehensive maintenance reporting.
We combine leading automatic analysis tools (Google Pagespeed, WAVE, Pa11y, and more) with Metadrop scripts to regularly scan, monitor, and benchmark your website. Our reports go beyond the numbers: you receive proactive suggestions and actionable next steps, so you’re always ready to prioritize improvements and maximize the value of your Drupal site.
Every month, you receive a clear, detailed report that covers:
- Packages Updated: All modules, core, and security updates applied to your site.
- Pending Updates: Any components that remain to be updated (with risk assessment and recommendations).
- Maintenance Actions: All preventive and corrective maintenance performed that month.
- Evolutive Actions: New features or optimizations delivered or proposed.
- SEO Status: Site health, broken links, 404s, and access denied issues.
- Accessibility Status: Analysis with industry tools and recommendations for compliance (e.g., WAVE, Pa11y).
- Performance Status: Site speed and responsiveness, using tools like Google Pagespeed and Lighthouse.
- GDPR Status: Ongoing checks for privacy and compliance.
- Web Sustainability Status: Environmental metrics, including green IT best practices and improvements.
- And more!
Why choose Metadrop as your Drupal upgrade partner
- 15+ years of Drupal-only expertise. We are not a generalist agency. Our team has shipped upgrades on every Drupal major release since Drupal 6.
- Drupal Silver Certified Partner with 100+ contributed modules, 500+ open-source contributions on drupal.org, and 50+ talks at DrupalCon and regional Drupal events.
- EU-based delivery, 100% in Spain. GDPR-aligned by default, NIS2-aware, and ENS certified for Spanish public-sector and regulated supplier work.
- Compliance track record across ENS, GDPR, WCAG 2.1 AA, NIS2, and ISO 27001/27002 alignment the credentials required for EU public-sector contracts and enterprise procurement.
- Enterprise client base across regulated and high-traffic sectors: Saint-Gobain, UNICEF, Solvay, Syensqo, Telefónica, Schär, Lyreco, Technip Energies, and World Archery.
- Multilingual and multi-site experience: 30+ languages across 50+ countries. The same governance model scales from single sites to multi-site networks. See Drupal Multisite.
- Independent technical governance. We represent your interests as a strategic partner, not as a vendor selling licences or hosting.
- Transparent reporting. Monthly written reports, a fixed-fee analysis phase, SLAs on response and resolution time, and no surprise change orders.
Get a Quote for Reliable Drupal Maintenance Services
Contact our team for a free analysis and discover how Metadrop can safeguard your Drupal websites.
Frequently Asked Questions
Will my Drupal site be managed by real experts?
Yes, senior, in-house Drupal specialists manage your site with 15+ years’ experience, 100+ contributed modules, and hundreds of open-source credits. Our team actively participates in the Drupal community and follows best practices.
How do you ensure my site always gets the latest security and code updates?
Preventive maintenance is at the heart of our service. We schedule and apply Drupal security updates, core and module patches, and compatibility changes as soon as they are released. You’ll never have to chase us for updates — we keep your site secure, compliant, and performing optimally, always.
Will I know what’s happening with my site and maintenance requests?
Absolutely. We provide transparent, detailed monthly reports, and you’ll receive real-time notifications for incidents or risks. Every maintenance request or incident is tracked and communicated with clear status updates, next actions, and completion confirmation. We believe in proactive, honest communication at all times.
How fast do you respond to critical issues, even outside standard hours?
We offer industry-leading response times for urgent issues: critical incidents are acknowledged within 1 working hour and resolved within 3 working hours (within your contracted SLA). For clients with extended coverage, we provide rapid response even during evenings, weekends, and holidays. Our proactive monitoring and alerting systems mean you’re covered before you even notice a problem.
Are there hidden costs or unexpected charges?
We offer industry-leading response times for urgent issues: critical incidents are acknowledged within 1 working hour and resolved within 3 working hours (within your contracted SLA). For clients with extended coverage, we provide rapid response even during evenings, weekends, and holidays. Our proactive monitoring and alerting systems mean you’re covered before you even notice a problem.
Can I customize the maintenance plan and SLA to fit my business?
Of course. We offer flexible service agreements, from essential coverage to premium, multi-site, or enterprise SLAs. Choose only what you need, with the option to scale or adapt as your business evolves — no rigid, one-size-fits-all contracts.
How do you handle documentation and knowledge transfer?
All maintenance activities, customizations, and processes are fully documented and accessible. If you ever need to onboard new team members or transition providers, you’ll have comprehensive, up-to-date site documentation for a smooth handover.
What security practices do you use to protect my website
We apply security best practices certified by ENS, GDPR, and international standards. Automated and manual vulnerability scanning, regular code reviews, and rapid patching are all included. Our monitoring tools alert us to threats in real time, so risks are handled immediately.
Will you help my site evolve, or only fix bugs?
We go beyond bug-fixing. Our evolutive maintenance plans cover continuous improvement: adding new features, optimizing performance, improving UX/UI, and adapting to your business needs. Your website will not stagnate; it will grow with you.
How can I measure the value and ROI of your maintenance service?
Our monthly reports detail every action taken, risks mitigated, incidents resolved, and improvements made, so you can see the tangible business value and impact of our work. We also advise on best practices and opportunities to maximize your ROI.
Can I expect clear communication and minimal barriers?
Yes. All our team members are based in Spain, speak English fluently, and operate in your time zone. You’ll have direct contact with your project manager and dedicated support staff for consistent, effective communication.
How do you ensure continuity and consistency if staff change?
Our robust internal documentation and processes guarantee that no knowledge is lost if there’s staff turnover. Your site remains in safe, expert hands at all times.
Are your tools, hosting, and dependencies transparent?
Completely. We provide full visibility into the technologies, platforms, and third-party services used for your website. You always know what powers your digital presence.